Ticket Purchase Policy

Please read prior to purchasing tickets

By purchasing ticket(s) you are agreeing to the following terms and policies.

  1. Tickets are sold subject to Tees Event's right to make any alterations to the advertised arrangements, which are a result of circumstances beyond their control.
  2. Once purchased, tickets cannot be transferred, exchanged or refunded unless the event is cancelled or moved to another date.
  3. Tickets may not be used for any advertising, competitions, contests, sweepstakes, promotions, or used, sold or given away in conjunction with other products or services (such as part of a travel or hospitality package) without the express written permission of Tees Events in advance. Failure to comply with the foregoing may result in the cancellation of the ticket without any refund or compensation and/or the ticket holder being refused entry or removed from the Festival.
  4. When purchasing tickets on www.elvisfestival.co.uk, you are limited to a maximum of 10 tickets. This policy is in effect to discourage unfair ticket purchasing practices. If you require more than 10 tickets, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
  5. Please check your ticket/s carefully upon receipt as mistakes cannot be rectified.
  6. Children must be accompanied by (and seated adjacent to) a parent or guardian.
  7. Admission is at the final discretion of the event organiser's, Tees Events. Persons may be required to leave an event at any time if their behaviour is unacceptable or other circumstances prevail.
  8. The use of photographic and recording equipment is prohibited unless specifically allowed for in a particular event. Any unauthorised taping or filming may be confiscated. Laser pens, mobile phones, dogs (except guide dogs) and patron's own food and drink are also prohibited.
  9. Every effort to admit latecomers will be made but admission cannot be guaranteed.
  10. If an event is cancelled rescheduled or changed, Tees Events will use reasonable endeavours to notify ticket holders of the cancellation/change.
  11. If an event is cancelled, the cost of the ticket/s, and any booking fee, will be refunded to ticket holders in full.
  12. If an event is rescheduled, ticket holders will be offered the opportunity to transfer their ticket/s to the new date. If the ticket holder does not wish to take advantage of this arrangement, the ticket price and any booking fee will be refunded to the ticket holder in full.
  13. Any refunds which are given will be paid using the same method of payment by which the sale was originally made.
  14. Tees Events will not be responsible for any tickets that are lost or stolen. No duplicate tickets will be issued to replace lost or stolen tickets, however, you may still gain entry to the festival (please see the Tickets FAQ for more information).